Your safety comes first.

Verification, safety tools, and a team that acts on reports. Here's how we look out for you — and how you can look out for yourself.

How we protect the community

  • Photo verification — members can verify with a selfie to earn a badge, so you can see who's confirmed.
  • Human moderation — our team reviews reports and removes fake or stolen photos.
  • Private safety flags — after a meetup you can privately flag no-shows or unsafe behaviour. These never appear publicly; they feed moderation.
  • A real moderation team — reports are reviewed by people, and we act.

Meeting in person

  • Meet in a public place the first few times, and get there under your own steam.
  • Tell a friend where you're going and when you expect to be back.
  • Use the in-app Date Check-In to share your plans.
  • Trust your gut. You never owe anyone your time — leave whenever you want.
  • Keep chats on Zigazag until you trust someone. Never send money to a match.

If something goes wrong

You can block or reportanyone from their profile or a chat, any time. Reports are confidential. If you're ever in immediate danger, contact your local emergency services first — in the UK, dial 999.

For non-urgent safety concerns, reach us at safety@zigazag.co.uk.